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Frequently asked questions
Find answers about volunteering, guest speaking, donations, supporter details and website updates. If your question is not covered, please contact The Links Group.
Jump to: General | Website updates | Donations | Supporters
General
Will you speak at my event?
Our volunteer speakers may be able to help. Send us your event details; availability varies.
How can I volunteer?
Explore volunteering and contact us about your skills. You can also visit our learning hub. Learning registration is separate from volunteering.
Website updates
How do I update our logo?
Contact the Webmaster with a replacement JPG or PNG.
We have rebranded. What should we do?
Select Webmaster on our contact form to discuss the changes.
Donations
Does The Links Group store my card details?
No. Stripe handles card payments. Please never send us card numbers.
How can I cancel a regular donation?
Contact us with your contact details and donation query. Please omit card numbers.
Who processes card payments?
We use Stripe.
Supporters
How do I become a supporter?
Visit our supporter options page.
How do I notify you of a change of address?
Email info@thelinksgroup.org.uk with your name, previous and new addresses, postcodes and supporter reference, if available.
How can I update my card details?
Use the Stripe portal associated with your donation. We cannot view or change your card details.
Still have a question?
Get in touch and we will direct your enquiry to the right person. As our team are volunteers, please allow time for a reply.
